Terms and Conditions
1.1 These General Terms and Conditions (hereinafter "GTC") of (hereinafter "Seller") apply to all agreements for the delivery of goods concluded between a consumer or entrepreneur (hereinafter "Customer") and the Seller with regard to the goods presented in its online shop. The inclusion of the customer's own terms and conditions is hereby contradicted unless otherwise agreed.
1.2 A consumer within the meaning of these general terms and conditions is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed. An entrepreneur within the meaning of these terms and conditions is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of his commercial or independent professional activity.
1.3 The subject matter of the contract may - depending on the product description of the seller - be either the purchase of goods by means of a one-time delivery or the purchase of goods by means of a continuous delivery (hereinafter referred to as "subscription agreement"). In the subscription contract, the seller undertakes to deliver the goods contractually due to the customer for the duration of the agreed contract period in the contractually due installments.
- Conclusion of Contract
2.1 The product descriptions in the seller's online shop do not constitute a binding offer by the seller, but serve to enable the customer to make a binding offer.
2.2 The customer can make the offer via the online order form integrated into the seller's online shop. After placing the selected goods in the virtual shopping cart and completing the electronic ordering process, the customer submits a legally binding contract offer regarding the goods in the shopping cart by clicking the button that concludes the ordering process.
2.3 The seller can accept the customer's offer within five days
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by sending the customer a written order confirmation or an order confirmation in text form (fax or email), whereby the receipt of the order confirmation by the customer is decisive, or
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by delivering the ordered goods to the customer, whereby the receipt of the goods by the customer is decisive, or
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by requesting payment from the customer after placing the order.
by asking the customer to pay after placing his order.
If there are several of the above-mentioned alternatives, the contract is concluded at the time when one of the above-mentioned alternatives occurs for the first time. The period for acceptance of the offer begins on the day after the customer sends the offer and ends at the end of the fifth day after sending the offer. If the seller does not accept the customer's offer within the above-mentioned period, this is considered a rejection of the offer, with the result that the customer is no longer bound by his declaration of intent.
2.4 If the payment method "PayPal Express" is chosen, the payment will be processed via the payment service provider PayPal (Europe) S.Ă rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter: "PayPal"), under the conditions of the PayPal User Agreement, available at https://www.paypal.com/de/webapps/mpp/ua/useragreement-full or - if the customer does not have a PayPal account - under the terms for payments without a PayPal account, available at https://www.paypal.com/de/webapps/mpp/ua/privacywax-full. If the customer selects "PayPal Express" as the payment method during the online ordering process, he also gives a payment instruction to PayPal by clicking the button that concludes the ordering process. In this case, the seller declares acceptance of the customer's offer at that time.
2.5 If the payment method "Amazon Payments" is selected, the payment will be processed via the payment service provider Amazon Payments Europe sca, 5 Rue Plaetis, L-2338 Luxembourg (hereinafter: "Amazon"), subject to the terms of the Amazon Payments Europe user agreement, which can be accessed at https:/ /payments.amazon.de/help/201751590. If the customer selects "Amazon Payments" as the payment method during the online ordering process, he also gives a payment instruction to Amazon by clicking the button that concludes the ordering process. In this case, the seller declares acceptance of the customer's offer at the time the customer initiates the payment process by clicking the button that concludes the ordering process.
2.6 When submitting an offer via the seller's online order form, the text of the contract is stored by the seller and sent to the customer in text form (e.g., email, fax, or letter) together with these general terms and conditions after sending the order. However, the text of the contract cannot be accessed by the customer via the seller's website after sending the order.
2.7 Before submitting a binding order via the seller's online order form, the customer can recognize any input errors by carefully reading the information displayed on the screen. An effective technical means for better recognition of input errors can be the enlargement function of the browser, which enlarges the display on the screen. The customer can correct his input within the scope of the electronic ordering process using the usual keyboard and mouse functions until he clicks the button that concludes the ordering process.
2.8 Only the English language is available for concluding the contract.
2.9 Order processing and communication usually take place via email and automated order processing. The customer must ensure that the email address provided by him for order processing is correct so that the emails sent by the seller can be received at this address. In particular, when using SPAM filters, the customer must ensure that all emails sent by the seller or by third parties commissioned to process the order can be delivered.
- Right of Withdrawal
3.1 The consumer generally has a right of withdrawal.
3.2 Further information on the right of withdrawal can be found in the seller's cancellation policy.
Incorrect address provided by the buyer:
If an incorrect address is provided by the buyer in an order, we are not obligated to refund the invoice amount until the shipment is returned to us independently. However, we offer redirection to the correct address; please contact us via email for this.
- Prices and Payment Conditions
4.1 Unless otherwise stated in the seller's product description, the prices quoted are total prices inclusive of statutory value-added tax. Any additional delivery and shipping costs will be indicated separately in the respective product description.
4.2 For deliveries to countries outside the European Union, additional costs may arise in individual cases for which the seller is not responsible and which must be borne by the customer. These include, for example, costs for bank transfers (e.g., transfer fees, exchange fees) or import duties or taxes (e.g., customs duties). Such costs may also be incurred in connection with the transfer of funds if the delivery is not made to a country outside the European Union but the customer makes the payment from a country outside the European Union.
4.3 The payment option(s) will be communicated to the customer in the seller's online shop.